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Normally TLMENU administers the secondary system by making a secure connection which replicates the credentials the user has on the primary system onto the secondary system.
If tlmenu is having problems communicating with the secondary system then this can be overcome by setting the environment variable REALADMLOGONCMD:
SET REALADMLOGONCMD=user
SET REALADMLOGONCMD=user Administrator,Admin123
If this is to be a permanent solution then this environment variable should be set in My Computer->Properties->Advanced->Environment Variables.
Note:
There is a known problem with Reality V14.0 when installed on Windows Server 2003 on the secondary. The secure connection technique fails to make the connection. This requires the above environment variable to be used. This was resolved by update V14.0.0.0270.