Support of the Reality Product For Service Level Agreement Support – Defined SLA (urgent support issues or queries), always contact your regional Support or Help Desk numbers in order to avoid any undue delay. Note: If sending system details to us, e.g. via the Contact us page, always provide the SYSINFO command output in order to identify the Platform … Continue reading “SUPPORT”
Demo New Feature Examples and Downloads ABORTS The V15.1 Windows Demo program DEMOS aborts with RBASIC error: External Basic run time error, cache reset Under Windows, Start, Programs, Reality there is the option, Demos New Feature Examples and Downloads. At the bottom of this there is the link For Demos, New Feature Examples and Downloads, click on the … Continue reading “Demo New Feature Examples and Downloads ABORTS”
How to resolve issues with Windows [Demo] Installation Reality is a database and programming product set working closely with Windows. It loads its Session Manager, realserv, as a Windows Service and other low level interfaces. Therefore issues can be seen during the [Demo] installation. The following offers advice if you see any error messages during … Continue reading “How to resolve issues with Windows [Demo] Installation”
How to resolve issues with Windows [Custom] Installation Reality is a database and programming product set working closely with Windows. It loads its Session Manager, realserv, as a Windows Service and other low level interfaces. Therefore issues can be seen during the [Custom] installation. The following offers advice if you see any error messages during the … Continue reading “How to resolve issues with Windows [Custom] Installation”
Why aren't my new user or extended feature keys invoked after applying New or updated keys applied will take affect after a while or a restart following a manual stopping of Reality with a killreal or a system reboot. Systems will continue to run until any licence expiry date is reached. You can see the current license … Continue reading “Why aren’t my new user or extended feature keys invoked after applying”
Is there an evaluation version of Reality that I can try You can download a free 3-user delivery for evaluation. An evaluation licence and delivery of the full Reality product delivery is available for download covering all platforms and provides a long-term 3-user licence. Refer to the Request a demo page. Back to articles
Can I reserve user licenses for specific purposes Reality has a pool of ‘interactive’ user licenses for use by ‘interactive’ and server type connections into the database. Some of these can be reserved for specific types of connections; this includes SQL, RealWeb, and Remote Basic connections. To enable, environment variables need to be set within … Continue reading “Can I reserve user licenses for specific purposes”