Are Virtualisation Platforms Supported Only providing there are no issues “only found” under virtualisation. Use must be user acceptance tested. Updated Jul 27, 2016. Reality is only supported on the platforms listed for each release, refer to the Reality documentation’s home page under Release Information, in the Prerequisites document. When it comes to using a virtualisation … Continue reading “Are Virtualisation Platforms Supported”
Support of the Reality Product For Service Level Agreement Support – Defined SLA (urgent support issues or queries), always contact your regional Support or Help Desk numbers in order to avoid any undue delay. Note: If sending system details to us, e.g. via the Contact us page, always provide the SYSINFO command output in order to identify the Platform … Continue reading “SUPPORT”
CentOS 5 Is No longer Supported Due to library incompatibility changes CentOS 5 can no longer be supported by Reality. Although CentOS 5 is supported until Mar 31, 2017 Version 6 has been released since 2011, with Version 7 released in 2014. Back to articles
Does Reality support database check pointing Reality supports check pointing (e.g. for host utilities like Veritas tape agents, Sun ZFS file systems, Windows Ghost…) Either a simple TL-SWITCH can be used to give a known recovery point or the more advanced database freeze/unfreeze that is used by Physical Save. Database freeze/unfreeze is available using Reality realdump … Continue reading “Does Reality support database check pointing”
CentOS and Red Hat Release 7 Issues with Reality (Updated Jun'17) CentOS/Red Hat release 7 introduced a number of issues causing problems with the installation of Reality. The Linux/AIX customisation facility has been extended to help resolve these issues. Please see 'Linux/AIX customisation' in the Support/Component updates page. Of particular note are the 'System_Configuration' module which … Continue reading “CentOS and Red Hat Release 7 Issues with Reality”
How to use SSH to access Reality on Windows Generally newer UNIX and Linux systems will automatically include SSH client and server software. Establishing a terminal connection to databases on these systems is normally just a case of configuring the 'Communications' in RealLink to use the 'SSH' protocol rather than 'LAN'. This is not the … Continue reading “How to use SSH to access Reality on Windows”
Latest Product & Component Updates Contacting Reality Support:If your require further information regarding the provided support of Reality please refer to the main Support page before contacting us. Guide to accessing the links below… access each Reality Version and Component Update plus Installation Info File download by clicking on the corresponding bold <heading links> or, for issues with links … Continue reading “Latest Product Updates”
DBUPDATE MUST be run following loading patch updates… The SYSMAN command DBUPDATE must be run in order to load the updates into each database. ( Updates #310 for V14.0 and #39 for V14.2 MUST be applied before the following is used. ) Latest updates should be downloaded from the Support page. On Windows 14.2(and above) & … Continue reading “DBUPDATE MUST be run following loading patch updates”
Except as identified below Reality is copyright NEC Software Solutions UK Limited Reality Licence Overview and Terms of Use… When Reality is loaded you must choose to install either the inbuilt Demo Evaluation licence or to load a commercial key file. The Demo Evaluation licence is suitable for any non-commercial use, so it can be used to undertake … Continue reading “Product Licence & Copyrights”
Privacy Notice: Welcome to NEC Software Solutions (UK) Limited’s privacy notice for its Reality website (www.reality.necsws.com) (the “Website”) and associated marketing communications. NEC Software Solutions (UK) Limited respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you … Continue reading “Privacy Notice”
