How to resolve issues with Windows [Custom] Installation

How to resolve issues with Windows [Custom] Installation Reality is a database and programming product set working closely with Windows. It loads its Session Manager, realserv, as a Windows Service and other low level interfaces. Therefore issues can be seen during the [Custom] installation. The following offers advice if you see any error messages during the … Continue reading “How to resolve issues with Windows [Custom] Installation”

Issues with OEM & Appliance Editions of Windows – Updated

Issues with OEM & Appliance Editions of Windows – Updated When non-standard versions of Windows are used you may be affected by OEM and Appliance(embedded end-user application specific) versions when trying to install and use Reality. This is typically end-user Windows versions, like Home or “light” versions that have OEM deliveries not designed to load … Continue reading “Issues with OEM & Appliance Editions of Windows – Updated”

Site Customisation Causing Release Update Issues

Site Customisation Causing Release Update Issues There have been several requests for support following Reality release upgrades where users have changed the default settings. When planning an upgrade Host environment variables, Database “config” parameters and some “support only” settings must be reviewed in line with the latest defaults, environment and other information detailed for each … Continue reading “Site Customisation Causing Release Update Issues”

Creating a database with mkdbase errors with “service not running”

Creating a database with mkdbase errors with "service not running" On Windows the Reality Service, Session Manager, needs to be running in order for mkdbase to run. The Reality Service, Session Manager, should run automatically from Windows start up. First, check this using Windows Services, you should see a Reality Vxx.0 service set as Automatic … Continue reading “Creating a database with mkdbase errors with “service not running””